Making Room

Available Room Sign On Board

As Christmas approaches, regardless of your faith tradition, there are many leadership lessons to be learned from the birth of the Christ child. One that stands out to me at this particular moment in time is the concept of making room.

Jesus was an illegitimate child born to lowly foreigners who were seemingly ill-equipped to care for their child. To say they would be considered an “at risk” family was probably an understatement. And yet, from such humble beginnings came one of the greatest leaders of all time. Can you make room in your concept of who is “leadership material” to open the door to an unlikely candidate who brings something totally new to the table?

Much of the buzz about the Christ child was coming from people who really didn’t grasp the big picture, you know, uneducated shepherds. Granted, there were those wise men, but they were from another country and really didn’t understand King Herod’s strategic goals. Surely if he reasoned with them, they would understand the need to get things back on course . . . Easy to see the flaws in Herod’s approach in hindsight, but can you make room amid your well-laid plans to pivot when an unexpected distraction (um, opportunity) presents itself?

Logical, rational thinking would not have supported the conclusion that people throughout the world would still be talking about this seemingly random, inconsequential (well except for the star thing, but certainly that could be explained away) occurrence more than 2000 years later . . . and yet they are. Can you make room in your performance-based, metric-centric, fact-driven lens to pay attention to passion and potential, to look past probability to see possibility?

It is much easier to say no to making room. Truly, the Inn Keeper had no more space available — at least not what one would typically think of as space that could be used for lodging. Making room often requires a leader to look at things a bit differently than most people would see as typical or reasonable or necessary. Making room requires getting people to change their ways, at times having uncomfortable conversations, and not being certain of exactly how things will turn out.

At its core, making room is a decision of the heart . . . based on values, and mission, and an aspirational vision of the kind of place you want your organization to be. Making room takes courage, and faith in what could be, regardless of how unlikely something might appear at the outset. Making room is really what leadership is all about.

My hope for you this holiday season, and into the New Year, is that you take a moment to pause, look around, and consider where you should be challenging yourself and your organization . . . by making room.

Pieces of Perfection

Christmas Tree

I have a collection of porcelain Christmas ornaments that I have had for a number of years. They were all gifts that highlighted important moments in my life. Each year, I would carefully place them on our tree, making sure they were secure on the branch. And then one year, one of them fell, bouncing from branch to branch in a seemingly slow motion journey to the floor. After the initial pain of seeing something I held dear in pieces on the floor, I had a decision to make. Throw away the broken ornament and maybe look for a replacement, or try to glue the figurine back together as best I could, knowing it would never be the same?

As I pulled the scarred ornament out of its box this year, and positioned it on the tree so the unrepairable hole in the back was less obvious, I recognized that while it was less perfect than the other ornaments in the collection, it never fails to make me smile. As leaders, in our quest to have everything run perfectly, we can lose sight of the fact that sometimes the most imperfect part of our work can actually have the most meaning. That is where our effort can have the biggest impact.

Maybe your challenge isn’t gluing together broken pieces. It could be deciding whether to replace a fading ornament with something new, or taking a big risk to totally turn the tree upside down without knowing for sure how it will turn out. Too often, we unnecessarily set ourselves up to fail by making perfection the goal . . . in all things . . . at all times. Perhaps the best way to find fulfillment as a leader is to instead look for pieces of perfection . . . which may, in fact, be quite different than what you originally envisioned. It could be

. . . Improvising with Plan B when Plan A fell apart, and having it surpass all expectations

. . .Thinking you could never replace a key player who walked away, only to have an even better fit step to the table.

. . . Falling short on the original goals of a project, but making a connection that led to even bigger opportunities.

Pieces of perfection come into view when we let go of some preordained picture of what success is supposed to look like. Not to lower the bar on the impact you are trying to have, simply to recognize that there may be any number of ways to get there.

My Christmas tree is filled with mismatched ornaments, tarnished ones, and aging grade school creations that make my sons cringe . . . all hanging along side shiny new additions, and of course my porcelain figurines. I’m certain a designer would not call it a perfect tree. I’m equally sure that it is filled with meaning . . . and pieces of perfection.

 

Leadership Lessons Born in a Manger

This blog was originally posted December 23, 2014. It’s message is as timely for leaders today as it was then. Wishing you and yours a very Merry Christmas.

Nativity Scene

How many leaders today could even fathom their impact being felt throughout the world for more than 2,000 years? Truly, from the most humble of earthly beginnings came the greatest leader that any person could strive to emulate. In this Christmas Season, as we celebrate Jesus’ birth, it seems most appropriate to reflect on a few leadership lessons born in a manger.

  • He was humble, yet would not be deterred from his mission. Twenty centuries later, Jim Collins would describe this as Level 5 Leadership — a paradoxical blend of personal humility and professional will. Jesus set an unreachable bar in terms of knowing it was not about him, but it was up to him. Just because the bar is unreachable doesn’t mean you and I shouldn’t strive to follow his example and make sure the focus stays on the what, not the who.
  • He never lost sight of the big picture, or the importance of little things. Here was a man who clearly knew how things ultimately needed to unfold. In spite, or perhaps because, of that he took time for the little things — an individual conversation or blessing, a meal with friends — that would forever impact those he touched. How many of us either get consumed by the what-ifs, or distracted by the details, and ultimately diminish our impact?
  • He recognized, and built on, the gifts and graces of his team. With all due respect, it was a rather motley crew that he called to serve as his disciples. And then there was Saul (before his conversion to Paul). Seriously, who among us would bring someone who was persecuting us into the fold? And yet, Jesus saw the gifts and graces within each of these souls. Are we as leaders willing to look beyond the safe bet, the likely candidate, to build on the potential hidden in unlikely wrappers? How might we extend our mission reach if we took that risk?
  • He took time to renew his spirit. I know, I know, we don’t have time to step back . . . demands are coming from every direction . . . our staff are seeking guidance . . . a deadline is looming . . . Um, hello, Jesus had to deal with, among other things, 5000 hungry people, a panicked staff, and two loaves and fishes, and yet he still found time to be by himself. If the Son of God needs time for rest and renewal, do you think maybe, just maybe, we mere mortals could improve our performance by taking a deep breath every once in a while?

Clearly, I am no theologian . . . but I do consider myself a student, and one who has barely scratched the surface of the many leadership — and life — lessons born in a manger so many years ago. As you listen to the carols, and perhaps walk past a nativity set, I hope you’ll take a few moments to reflect . . . not only on the babe in the manger, but also on the rich lessons His life holds for all of us who are called to lead. May you and yours have a most blessed Christmas Season.

How Will They Know?

Christmas Tree and Gifts. Over black background

Have you ever noticed that moments of insight, or reminders, often come in the most unexpected of ways?

Last weekend my boys were home from college, so they had the opportunity to help out a bit as I started decorating for Christmas. I am, perhaps, a bit enthusiastic about this task. As my oldest son finished setting up the third tree he commented, “That’s the last one, right?” “Almost, there is one more little one for the porch.” To which my son replied, “Mom (insert eye roll here) . . . they will know we are Christians by our love, not by the number of Christmas trees we have . . .”

We both chuckled at his comment, but it echoed in my head all weekend. How often, as leaders, do we get so caught up in what we are doing . . . the meetings, the projects, the initiatives, the never-ending to-do lists . . . that it seems to overshadow the why? Sure we often need all those things to accomplish the why, but if we are not careful, over time, we can focus so much on the details of the new endeavor, overcoming the identified foe, reaching projections, that we forget why we were doing all of that in the first place. Is it to grow by X%, to capture more market share, to bolster our own ego?

I hope not. I hope that you started on the leadership odyssey because you believed in something . . . something that tugged on you in such a way that you could not sit on the sidelines . . .that you saw important work and knew you had the gifts and graces to move it forward. And I hope that mission still drives you, because that is what will keep you going among all the minutia that is required along the way. Sure, we all occasionally get consumed by the “stuff” of leadership, but when that happens I challenge you to ask yourself, “How will they know?”

How will your people know your “why”, the mission that compels you, and hopefully your entire organization, forward? Will they know it through your words and actions, or are they left to draw their own conclusions? Do you talk frequently and openly about the underlying purpose of why you are doing what you are doing? When your people see you keeping the “why” front and center, they will be encouraged to do the same. Not only that, but leading off discussions with the why also opens up possibilities that might not be considered if people are only focused on a task, rather than a larger mission.

Meeting performance indicators doesn’t tell people your “why” any more than a fourth tree does. If you are going to accomplish great things you, and your people, have to be clear on the why. So the question remains . . . how will they know?

Leadership Lessons Born in a Manger

Nativity Scene

How many leaders today could even fathom their impact being felt throughout the world for more than 2,000 years? Truly, from the most humble of earthly beginnings came the greatest leader that any person could strive to emulate. In this Christmas Season, as we celebrate Jesus’ birth, it seems most appropriate to reflect on a few leadership lessons born in a manger.

  1. He was humble, yet would not be deterred from his mission. Twenty centuries later, Jim Collins would describe this as Level 5 Leadership — a paradoxical blend of personal humility and professional will. Jesus set an unreachable bar in terms of knowing it was not about him, but it was up to him. Just because the bar is unreachable doesn’t mean you and I shouldn’t strive to follow his example and make sure the focus stays on the what, not the who.
  2. He never lost sight of the big picture, or the importance of little things. Here was a man who clearly knew how things ultimately needed to unfold. In spite, or perhaps because, of that he took time for the little things — an individual conversation or blessing, a meal with friends — that would forever impact those he touched. How many of us either get consumed by the what-ifs, or distracted by the details, and ultimately diminish our impact?
  3. He recognized, and built on, the gifts and graces of his team. With all due respect, it was a rather motley crew that he called to serve as his disciples. And then there was Saul (before his conversion to Paul). Seriously, who among us would bring someone who was persecuting us into the fold? And yet, Jesus saw the gifts and graces within each of these souls. Are we as leaders willing to look beyond the safe bet, the likely candidate, to build on the potential hidden in unlikely wrappers? How might we extend our mission reach if we took that risk?
  4. He took time to renew his spirit. I know, I know, we don’t have time to step back . . . demands are coming from every direction . . . our staff are seeking guidance . . . a deadline is looming . . . Um, hello, Jesus had to deal with, among other things, 5000 hungry people, a panicked staff, and two loaves and fishes, and yet he still found time to be by himself. If the Son of God needs time for rest and renewal, do you think maybe, just maybe, we mere mortals could improve our performance by taking a deep breath every once in a while?

Clearly, I am no theologian . . . but I do consider myself a student, and one who has barely scratched the surface of the many leadership — and life — lessons born in a manger so many years ago. As you listen to the carols, and perhaps walk past a nativity set, I hope you’ll take a few moments to reflect . . . not only on the babe in the manger, but also on the rich lessons His life holds for all of us who are called to lead. May you and yours have a most blessed Christmas Season.