Leading with a Full Head of Hair

Have you ever had one of those weeks (or months) that made you want to pull your hair out? You know, those times when the aggravation of wrestling with a critical issue weighs you down like a wet blanket . . . when you think you’re doing all the right things and yet the solution remains just beyond your grasp. Yep, me too. It’s one of the shadow sides of leadership that rarely gets discussed, but — and here’s the good part — I think is actually an indication of a strong leader rather than an inept one.

For those of you wondering what exactly would lead me to make such a claim, let me offer a few examples.

  • The best leaders not only cast a clear vision, they are also committed to helping their people get there. Aligning a diverse mix of people to move collectively toward a common goal can at times feel a bit like herding cats. It’s never as quick or easy as it looks on paper. You might have to repeat the same thing fourteen times. You respond to what people heard, which is could be quite different from what you said. People may, consciously or not, behave in ways that undermine your efforts. And so you ask, you listen, you respond, you take a deep breath and repeat. The fact that there will be days your hair is at risk does not change the long-term positive impact of taking this approach.
  • The best leaders value diverse perspectives, and are open to looking at challenges from multiple angles. Vigorous, respectful discussion is often critical to arriving at the best decision. If a leader feels strongly about a direction/solution/project, it can be difficult to hear skepticism, or outright opposition, to that path (enter urge for hair-pulling). The willingness to hear such concerns, however, almost always results in greater buy-in from the team, and better results for the organization.
  • The best leaders understand the need to balance urgency and patience. Sometimes you have to go slow to go fast. Spending more time on the front end will often allow you to move more quickly on the back end. Understanding and respecting this concept, however, does not mean there won’t still be days where the scale tilts toward urgency and the leader finds her hand drifting toward her scalp.

No one ever said that leadership would be easy. And somehow, knowing that frustration is part of the process — rather than some failure or character flaw on the part of the leader — makes it easier to move through the tough parts to get to the solution on the other side, full head of hair still intact.

Don’t be Afraid to Turn the Page

Open book

Sometimes the hardest time, and yet perhaps the most important time, to make a change is when you are starting to feel really comfortable. Your team is firmly in place, you are making progress in extending your mission reach . . . sure you have the typical day-to-day drama, but overall it feels like pretty smooth sailing . . . why in the world would you want to change that?

Quite simply, because change is inevitable. Either you make it, or someone else will make it for you. Somehow over the years, change has gotten a bad rap. Sure it is uncomfortable for a period of time, but if you as a leader have focused your energy on building a clear vision and strong organizational capacity, change is what will lead your organization to exciting new chapters.

Over the course of the last year, we have had several mid and senior level leaders move on to other pursuits, or shift their roles within the agency. Some had the opportunity to fulfill long-term ambitions . . . going into full-time ministry, moving across the country to be closer to family, taking early retirement . . . others were asked to take on a new challenge within the organization to maximize their gifts and graces and further extend our mission reach. In talking to one of these individuals, she captured what I think at least some of our staff were feeling when she said, “It feels like a page is turning for the organization.” She is right, and that’s not a bad thing. The only way to move through a story is to turn the page. No matter how good one particular passage feels, the story ends if you aren’t willing to look towards what comes next.

The amazing thing is, the next page may be even better. Just as a plotline builds over time, I believe our success today is a result of the solid foundation set by those who came before us. And when you turn the page, the “characters” you have been developing have the chance to grow and expand their impact in new and exciting ways. You will never know what these emerging leaders could bring to your organization if they aren’t given the room to blossom.

Will their story line look exactly like the leaders several pages back? Of course not. But the challenges — the twists and turns in the plot — you face today may require a different type of leader than was needed in the last chapter. Not better or worse, just different.

There’s an incredible story waiting to unfold, but it only happens when you aren’t afraid to turn the page.