Pieces of Perfection

Christmas Tree

I have a collection of porcelain Christmas ornaments that I have had for a number of years. They were all gifts that highlighted important moments in my life. Each year, I would carefully place them on our tree, making sure they were secure on the branch. And then one year, one of them fell, bouncing from branch to branch in a seemingly slow motion journey to the floor. After the initial pain of seeing something I held dear in pieces on the floor, I had a decision to make. Throw away the broken ornament and maybe look for a replacement, or try to glue the figurine back together as best I could, knowing it would never be the same?

As I pulled the scarred ornament out of its box this year, and positioned it on the tree so the unrepairable hole in the back was less obvious, I recognized that while it was less perfect than the other ornaments in the collection, it never fails to make me smile. As leaders, in our quest to have everything run perfectly, we can lose sight of the fact that sometimes the most imperfect part of our work can actually have the most meaning. That is where our effort can have the biggest impact.

Maybe your challenge isn’t gluing together broken pieces. It could be deciding whether to replace a fading ornament with something new, or taking a big risk to totally turn the tree upside down without knowing for sure how it will turn out. Too often, we unnecessarily set ourselves up to fail by making perfection the goal . . . in all things . . . at all times. Perhaps the best way to find fulfillment as a leader is to instead look for pieces of perfection . . . which may, in fact, be quite different than what you originally envisioned. It could be

. . . Improvising with Plan B when Plan A fell apart, and having it surpass all expectations

. . .Thinking you could never replace a key player who walked away, only to have an even better fit step to the table.

. . . Falling short on the original goals of a project, but making a connection that led to even bigger opportunities.

Pieces of perfection come into view when we let go of some preordained picture of what success is supposed to look like. Not to lower the bar on the impact you are trying to have, simply to recognize that there may be any number of ways to get there.

My Christmas tree is filled with mismatched ornaments, tarnished ones, and aging grade school creations that make my sons cringe . . . all hanging along side shiny new additions, and of course my porcelain figurines. I’m certain a designer would not call it a perfect tree. I’m equally sure that it is filled with meaning . . . and pieces of perfection.

 

It’s Not What You Know . . .

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Image from cartoonist Hugh MacLeod

. . . It’s what you do with what you know! I’m not sure who said this, but I think the graphic above by cartoonist Hugh MacLeod captures the concept perfectly. In my experience, leadership, innovation and ultimately, organizational success, is a result of seeing connections where others may not. That is why I encourage my staff to read widely outside our field, and to add the wisdom of their own unique experiences to the discussion of how to carry out our mission and ministry.

There have been a number of times where something I read in Fast Company, totally unrelated to human services, spurred an idea for how to extend our mission reach . . . or an article in Harvard Business Review caused me to look at a situation differently. I’ve had fiction books I was reading for pleasure spark an idea related to some work issue I had been grappling with, and walks through nature open my eyes to new connections. And if my entire leadership team is doing the same, we have exponentially expanded our ability to connect seemingly disparate ideas in new and powerful ways. Think about it, if the only place you are getting information is from within your industry, from people who basically have the same perspective and professional experience you do, how much harder is it going to be to see things with new eyes and find an innovative solution?

Consciously seeking ways to “connect the dots” is a skill we need to teach our staff as well. We provide thousands of employee training hours each year. In effect, we invest a lot into filling our people with dots . . . and yet if we stop there, we have wasted our investment. We also have to give them intentional experiences that encourage them to find the connection points between the informational nuggets they have gained. We need to give our staff the latitude to find that aha moment that can help them tackle a specific situation, or maybe inform the entire way we do something. Giving a staff member latitude is not the same as tossing them into the wind. There need to be parameters, but supervisors also need to have a tolerance level to allow staff to bring ideas together in a new way that, in our case, might help a child when nothing else has.

I know a number of people who are incredibly smart, and yet if they do nothing more than accumulate disparate facts … if they don’t make the leap to connect the dots … they’ll make a great team member in a trivia contest, but may not be the best person to give your organization an innovative edge. What you know is a start, but what you do with it makes all the difference.

It’s time to make a difference.