Springtime Snows

Snow ice cream on beautiful plate, closeup

I live in the Midwest. It is April. It has snowed the last three Sundays. Seriously, we made snow ice cream on Easter! Sometimes, during the season when you expect the crocuses and dogwoods and daffodils to start blooming, you get a snowstorm instead. And when that happens, you can whine, and complain, and wring your hands . . . or you can make snow ice cream.

Sooner or later, your best-laid plans are going to get snowed on. You can (and should!) plan and coordinate and attend to every detail within your control. The problem is, there are just so many variables that are outside of your control. When an unexpected storm rears its head and derails your plan, it is a leader’s responsibility to forge a new path forward. How do you prepare for Springtime snows?

  • Acknowledge that it can happen. If you expect that all of your plans are going to play out exactly as you have imagined, you set yourself up for disappointment. In effect, it is a leader’s job to bring a sweater, grab an umbrella, pack a snack . . . have a Plan B so you don’t miss a beat when the weather changes.
  • Embrace the change in your plans. When the Springtime snows happen, your people are going to look to you to see if they should be stressed, or worried, or upset. The energy you bring to the challenge at hand is contagious. Fake it until you make it if you have to, but it is a leader’s responsibility to embrace the change in plans, not wallow in what could have been.
  • Recognize the opportunity in the snow. When you embrace and make the most of unexpected situations, you just might be surprised by how often the results exceed what you would have achieved with your original plans. Years from now, I’m guessing we’ll be talking about the fun we had the Easter we made snow ice cream.

When you sign on to be a leader, you also sign on to the inevitable Springtime snows. Expect it, prepare for it, embrace it, and recognize that there can be untold opportunities hidden amidst the unexpected turn in the weather . . . if only you step forward to find them.

Springtime snows, while unexpected, can be absolutely beautiful . . . especially when viewed over a bowl of freshly made ice cream!

It’s Not About the Plan

Business Corporate Management Planning Team ConceptAt the risk of causing shudders among many a leader and consultant, I am not a big believer in strategic plans. In our organization, we use a strategic framework. That might sound like semantics to some, but I don’t see it that way and here is why: One dictates step-by-step actions (how), the other guides decision-making in a specific direction (where). And in today’s fluid, fast-changing environments, pre-ordained actions (how) may be rendered outdated, inappropriate or impossible before the ink is even dry on the plan — regardless of how long one spent creating it in the first place.

Dwight Eisenhower once noted that, “In preparing for battle, I have always found plans are useless but planning is indispensable.” I couldn’t agree more. I am a huge proponent of the strategic planning process, just not the definitive plans that often result. Why? Because over-reliance on a specific process can leave those charged with carrying it out unclear on how to proceed when things don’t go according to the plan . . . and things rarely go exactly according to the plan. (What is that saying . . . Man plans and God laughs?)

Is it critical to know the end goal? Absolutely. Is it helpful to have considered a range of possible scenarios? Yep. Is it important to understand the organization’s priorities? Most definitely. In my experience, however, organizations act their way forward rather than plan their way forward. Individuals within the organization make moment-by-moment decisions regarding the path, the actions, that have the greatest likelihood of moving the organization toward the clearly identified end goal. How can one know two years out, or sometimes even two months out, the best decision given a myriad of ever-changing external variables? And yet, if a specific set of expected actions is outlined in an approved multi-year strategic plan (presumably to which staff are being held accountable), how many people will follow the plan rather than exercising their good judgment?

It is not about the plan. It is about understanding what the organization is trying to accomplish, the assets it brings to the table, the barriers it is likely to encounter, and staff members who have both the context and competencies to make decisions that move the organization closer to its ultimate goal. Smart, well-informed leaders monitoring the situation and making adjustments in the moment will do far more to help an organization succeed than the best thinking from a year ago.

Strategic success is about preparation and priorities. It is not about the plan.

White Space

White SpaceHave you ever looked at a report/newsletter/publication of one type or another and at first glance it looked so overwhelming that you simply put it on the stack . . . you know the one . . . the stack of stuff you’re going to go through when you have time, even though deep down you know that you will never really get to it? Yeah, that one. So what’s the difference between the things that go in the stack and those that you actually read/respond to? My guess is white space. Really! White space makes things more appealing, more approachable, less intimidating. It allows you to breathe. (I’m not making that up . . . it’s a legitimate design philosophy!)

So how much white space is there in your leadership?

Do you come across so bursting at the seams with ideas/plans/stuff that you overwhelm people? Do they put your ideas “in their stack” to deal with once they get through the crisis of the day, but never really get back to it? Are you surprised/frustrated/disappointed by the lack of enthusiasm you receive for what you are sure is an awesome plan? White space.

White space doesn’t mean you dilute the idea, simply that you give it room to breathe . . . to hear what others are thinking about the plan, and how it might impact the other 57 things on their plate at the moment. White space gives focus and importance to the things held within it. White space may mean that you carve out dedicated time to discuss a concept rather than dump it on someone in a drive-by conversation. It may mean that you give people time to ponder and reflect before you ask for their input. White space requires distillation. It’s easier to include every detail rather than boil an idea down to the most important elements. White space requires discipline, and it makes an impact.

And what about you? Do you allow yourself white space? If you’re going full tilt 24/7, when do you have time to learn, to reflect, to renew? How many times have you had a great idea in the shower, or when you were “goofing off” or letting your mind wander. White space. How long has it been since you carved out time for letting your brain breathe? I’m not talking about vegging out in front of the TV or losing several hours to social media. I mean getting outside, or diving headlong into a good book; learning something new or cooking a gourmet meal. The great ideas are in there, just waiting for you to slow down enough for them to unfold.

And all it takes it white space.

Stepping Out on Faith

steppingoutinfaith

“When you get to the end of all the light you know and it’s time to step into the darkness of the unknown, faith is knowing that one of two things shall happen: either you will be given something solid to stand on, or you will be taught how to fly.” ― Edward Teller

As much as people like to think that leadership is about vision and strategy and building a solid culture and high-performing teams — which, of course are all part of it — there seems to be far less focus on the role that faith plays in effective leadership. While some use the term more generically, as in “I have faith (confidence) in my team to make the best decision”, I believe for many leaders faith from a spiritual sense is also a key driver in their success.

For me, these two types of faith are intertwined. Faith in my people comes from experiencing first-hand their commitment to our clearly articulated values and operating practices (SMAC me), which are built on a foundation of faith. While having confidence in my team is important, I don’t think that is the kind of faith that Edward Teller was referring to in the quote above. Rather I think he is talking about the nudges, the feeling in your gut (divine guidance), the tug on your conscience that compels you to make a decision, even when you don’t know exactly how that decision will play out.

In my experience, you often have to “step into the darkness” before a door will open, or a path will be made clear. For leaders who like to be in control of a situation (that’s not just me, right?!?) making a decision to take a leap into the unknown can cause more than a few sleepless nights. I absolutely believe that when I seek His guidance, God will provide. I also believe He expects us to do our part — which to me means planning, considering scenarios and financial implications, etc. Unfortunately, it’s a bit trickier to figure out when you have reached the threshold of “doing your part.” Because sometimes (okay many times) stepping out in faith involves a fairly healthy level of risk. It is one thing to take that type of risk for yourself, but leaders often have to take such risks on behalf of their board, their staff, and all who turn to them for care — which is an even heavier responsibility.

So how do you know if the tug on your conscience really means you are being called to step out in faith? While I make absolutely no claim of being an expert, in my experience when there is something that you really don’t want to do, and you have done everything you can to rationalize a different course of action, and your gut still won’t quiet down, it’s time to step out in faith. Some of my most “visionary” decisions really weren’t so much about MY vision as the confidence that there was a plan, which would become clear if I would just move forward along the path.

Is it time for you to take that step?