Days Like This

CalenderThere will be days like this.

Your schedule was booked to the brim with meetings . . . on top of the project that had to be completed by the end of the day . . . and that was before three other things popped up that required your attention. It feels like distractions are undermining your ability to do your job. Except, if you’re a leader, the distractions are your job. What is being undermined is your well- laid plan that tied all of your leadership goals into a nice neat package.

More often than not, leadership doesn’t happen in a predictable, orderly fashion. It happens in the mess of drive-by comments, unexpected challenges and surprising opportunities. Sure, the planned things still have to happen, but if your goal is to eliminate distractions from your schedule you are going to be one frustrated leader. Embrace the unpredictability. Allow yourself to find the joy and potential in the unexpected. If you are too busy stressing over the fact that your plans have been derailed, you might totally miss the chance to have a significant impact on an individual or situation.

On days like this, your attitude can make all the difference. Will you focus on what didn’t get done or the people you were able to help? Will you let the interruptions ruin your day or find a way for them to add to it? You have the choice. You’re the leader. What kind of example will you set for those who look to you for how to handle life’s unexpected twists and turns?

What if, on days like this, you made a conscious decision to look on each distraction as an opportunity . . . to view the unexpected occurrence through the lens of possibility? At the very least, it will make the day less frustrating, and at best it can lead to a path far beyond what you might have achieved had you stuck with your original plan.

You may not always get to choose how your day unfolds, but do you do get to choose your perspective. Sometimes the greatest leadership opportunities start out as days like this.

Paint Swatches

Paint ChipsI can view a paint swatch and have a pretty good idea of what it will look like in a room. My husband is somewhat baffled by how I can look at a 2 inch square of color and know if it will work in a 12 x 14-foot space. Practice . . . lots of practice. Oh, maybe not always with paint, but isn’t that what we leaders do every time we consider a new opportunity?

Most opportunities don’t come to us fully formed. Rather we notice possibilities, like little squares of color, and it is up to a leader to extrapolate what the opportunities could look like if they were to be expanded to a larger scale. Unfortunately, some people in positions of leadership struggle to know what that spark of color can look like when it is infused throughout the organization, so they simply spin their wheels and expend their energy going back and forth between several options but never actually making a decision. Others will dip their toes in and buy a little bit of several colors to try on the wall. This is helpful for some leaders, but for others dabbling in multiple possibilities, it only confuses the matter more.

The only way to maximize an opportunity is to get it on the wall . . . to make a choice and start painting. For those who still struggle to decide which color will give the best overall result, I have a few pointers.

  • Know what you’re going for. Why are you looking at paint swatches in the first place? Is your current space too monotone and you’re looking for a bit diversification, are things getting a bit dated and you want to respond to emerging trends, do you need to perk up or calm down the environment? Maybe you just like to be on the leading edge of the next big thing. Always know the intent of the effort.
  • Consider the furnishings in the room. If you view an opportunity in isolation, the “color” may look good by itself but may clash with everything else in the room. A great idea that detracts from all the things that are currently working in your organization really isn’t such a great idea, no matter how cool the color chip may look by itself.
  • Make a decision. Thinking about a new color, considering the nuances of one shade over another is all well and good . . . but if you want something to change, ultimately you have to make a decision and start painting. It is only paint. You can change the color down the road if you need to, but in all my years, I have never seen a wall spontaneously paint itself. The leader has to decide and then act.

There are a rainbow of opportunities before every organization. Pick a swatch and start painting.

Letting Go

Keep Calm and Let Go

Tis the season of kids heading back to school, starting college and embarking on new beginnings. My heart goes out to friends who are sending a child off to live on their own for the first time. Even though it is an exciting time, and you want this experience for them, the fear of the unknown and the sadness of closing a chapter can lead to quite an emotional stew in the hearts of parents.

Letting go is hard. And not just with our children. It is no less difficult for organizations to let go of their “babies” . . . programs and services for which they have such fond memories. The difference is, those programs and the people in them usually aren’t clamoring to move on to the next phase like our children are. No, in organizations it’s the leader’s responsibility to decide it is time to embark on a new chapter. And that emotional stew I mentioned parents experiencing . . . yep, leaders get it in spades. Unfortunately, in some cases, leaders never take that step toward new possibilities because of how painful it is to move beyond what they have known, and their organizations suffer as a result.

Maybe it’s time to reframe this whole letting go thing. Maybe rather than mourn the loss of what has been, we need to celebrate the journey that has brought us to the point that we are ready to take the next step. Closing the door on a chapter doesn’t mean it wasn’t important or valuable in shaping the organization and moving it forward. It simply means the organization has grown to the point that it is ready to take the next step, and that’s a good thing.

I serve an organization that has been around since 1853. Rest assured, we look quite different today than we did 163 years ago, but the values this organization was built on are still alive and well in our work today. We stand on the shoulders of those who came before us and honor what they accomplished, not by never changing but by taking advantage of the amazing opportunities that have resulted from their efforts.

As a parent, we’re a bit sad when our kids spread their wings and fly, but that’s what kids are supposed to do. That’s what organizations are supposed to do too. Even amid the challenges and chaos and uncertainty of the world today, opportunities abound for your organization. You can’t reach for the future when you are clutching to the past . . . maybe it’s time to take a deep breath and let go.

Possibilitarian Leadership

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If you had to describe yourself, your leadership style, with one word, what word would you choose? (Try it, it’s harder than you might think!) I was recently asked this question, and my response was . . . possibilitarian. Seriously, I didn’t make it up. It comes from a Norman Vincent Peale quote “Become a possibilitarian. No matter how dark things seem to be or actually are, raise your sights and see possibilities — always see them, for they’re always there.”

You’d have to ask those I work with whether that description is accurate or merely an aspirational view of my efforts, but it is certainly how I hope to approach my personal, professional, and faith journeys through this life. Why possibilitarian?

I used to call myself an optimist — and still do to a large extent — but some interpret that as taking a Pollyanna view that life is all sunshine and roses. If you have been a leader for any period of time, you can attest that it is not all sunshine and roses. However, if you allow the bumps along the way to sour you on the potential for the future, how will you ever motivate people to move your organization from Point A to Point B?

Jim Collins does a good job of describing this type of leadership, “unwavering faith amid the brutal facts” — which he calls the Stockdale Paradox. But with all due respect to Mr. Collins (who truly does have much to teach us), it took him 22 pages to make a case for the leadership sweet spot that Dr. Peale captures in two sentences.

As a person of faith, scripture tells me “all things are possible.” It doesn’t say fast, or easy, or painless. It says possible. Hmmm . . . seems instructive as you run up against obstacles that squash any chance of a fast, easy or painless solution. Just because something it hard doesn’t mean it’s not worthwhile. Sometimes when our work is the toughest is also when it is the most important.

I also happen to think there is an authenticity to a possibilitarian leader that fosters trust. If all your people get from you is “happy talk”, don’t you think they’re wondering what you’re not telling them? A possibilitarian isn’t a fearless leader. A possibilitarian is a leader who acknowledges and weighs the risks and then moves forward to get to the possibility on the other side.

What one word would you use to describe your leadership style? Strong . . . forthright . . . courageous . . . confident . . . strategic . . . Yep, that’s what I thought . . . Possibilitarian!

Thorns and Thanks

sunset over thorns

As we prepare for Thanksgiving, and reflect on the many blessings in our lives . . . after we take a few moments to acknowledge how our days are enriched by family, friends, home and hearth . . . maybe, just maybe, we should also recognize the importance of thorns in our lives.

Seriously, this is not Thanksgiving carb-induced babbling. I’m talking about those people or situations that are a thorn in your side, a burr under your saddle, that might start out as a minor irritant but simply won’t go away. Yep, those. You would be surprised how often, hidden inside the aggravation of said thorn, there is a leadership lesson . . . and the irritation of the situation is unlikely to go away until the lesson is extracted.

I’m not referring to the one and done annoying people/situations. That’s just life. I’m talking about the things that just keep poking at you. You think you have addressed the situation and yet it keeps rearing its head time and again. Sooner or later, you’re going to have to ask yourself what you’re supposed to learn from the situation. Why is this such an irritant and what are you going to do differently to get a different outcome?

Easier said than done, I know. But, rest assured, you will continue to be presented the opportunity until you learn the lesson, so you might as well get after it. What kind of lessons might you learn? Maybe it’s about how to best channel someone’s gifts and graces, or finding a way to make them part of the solution rather than an on-going problem. Maybe it’s about the intentional decision to find a way to move forward, rather than pointing out all the flaws or roadblocks in a given situation. Maybe it’s about choosing to collaborate rather than compete, and the willingness to give a little to ultimately find a win-win. Usually, it’s about moving from a negative mindset toward one with a positive potential. It’s a willingness to risk asking “what if”, even if that is not the most popular option.

Indecision, waffling, wallowing, bellyaching . . . believe it or not, these can be pretty comfortable places to live. You have a lot of company and no one expects much from you. Except that thorn, which will just keep poking at you until you decide to do something about it. And once you do, you just might be amazed at the opportunities that present themselves. The end result of your actions, which might never have happened without the irritation of the thorn, could give you many new reasons to be thankful.

So there you have it. On this Thanksgiving, I wish you countless blessings and good fortune . . . and one or two thorns to keep you searching for new possibilities.