Tag Archives: life

Making Room

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Available Room Sign On Board

As Christmas approaches, regardless of your faith tradition, there are many leadership lessons to be learned from the birth of the Christ child. One that stands out to me at this particular moment in time is the concept of making room.

Jesus was an illegitimate child born to lowly foreigners who were seemingly ill-equipped to care for their child. To say they would be considered an “at risk” family was probably an understatement. And yet, from such humble beginnings came one of the greatest leaders of all time. Can you make room in your concept of who is “leadership material” to open the door to an unlikely candidate who brings something totally new to the table?

Much of the buzz about the Christ child was coming from people who really didn’t grasp the big picture, you know, uneducated shepherds. Granted, there were those wise men, but they were from another country and really didn’t understand King Herod’s strategic goals. Surely if he reasoned with them, they would understand the need to get things back on course . . . Easy to see the flaws in Herod’s approach in hindsight, but can you make room amid your well-laid plans to pivot when an unexpected distraction (um, opportunity) presents itself?

Logical, rational thinking would not have supported the conclusion that people throughout the world would still be talking about this seemingly random, inconsequential (well except for the star thing, but certainly that could be explained away) occurrence more than 2000 years later . . . and yet they are. Can you make room in your performance-based, metric-centric, fact-driven lens to pay attention to passion and potential, to look past probability to see possibility?

It is much easier to say no to making room. Truly, the Inn Keeper had no more space available — at least not what one would typically think of as space that could be used for lodging. Making room often requires a leader to look at things a bit differently than most people would see as typical or reasonable or necessary. Making room requires getting people to change their ways, at times having uncomfortable conversations, and not being certain of exactly how things will turn out.

At its core, making room is a decision of the heart . . . based on values, and mission, and an aspirational vision of the kind of place you want your organization to be. Making room takes courage, and faith in what could be, regardless of how unlikely something might appear at the outset. Making room is really what leadership is all about.

My hope for you this holiday season, and into the New Year, is that you take a moment to pause, look around, and consider where you should be challenging yourself and your organization . . . by making room.

Big Yellow Hats

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bigstock-Yellow-Rain-Hat-815670.jpg

When my (now 31-year-old) nephew was young, he loved Curious George. If you know the story, through the many circumstances in which “George was curious,” the man with the big yellow hat encouraged him to explore, but was always there to keep him from going too far afield. George learned a great deal because the man with the big yellow hat allowed him the freedom to try new things.

Are you a “big yellow hat” leader? Do you encourage your staff to ask why, experiment, test theories and take risks, even when you know that sometimes they will stub their toes? According to a new report from The Bridgespan Group two of the core components in building a capacity for innovation within your organization are a curious culture, and catalytic leadership.

George was allowed to live in a curious culture. He took risks, and when he “failed” it became a lesson-filled learning opportunity. For the skeptics out there who are thinking your organization isn’t a cartoon and you can’t afford to have your staff play around, I would respond that, yes, there are risks that come with innovating. There are also costs associated with always coloring within the lines drawn by others. Just recognize that if you want your staff to identify creative approaches to the challenges before them, you have to let them explore a bit and ask “what if.” You have to let them be curious.

And what, exactly, is catalytic leadership? Merriam-Webster defines a catalyst as “an agent that provokes or speeds significant change or action. Catalytic leadership provides the push needed to get the ball rolling in a specific, focused direction. The man in the big yellow hat always identified where they were going or what they were going to do, he simply allowed George the freedom to be curious along the way. Catalytic leadership isn’t about letting staff focus their energies in twelve different directions. It is about articulating a vision and priorities, and then letting your people grapple and experiment with the best way to get there. It is about mentoring and encouraging collaboration and hands-on learning. It is about allowing your staff to find a path forward.

Being a big yellow hat leader takes patience and the ability to embrace ambiguity. It requires a recognition that progress rarely happens in straight lines or amid a tangle of rules, and that one rarely knows the route to the end of the journey when standing at the beginning of it. It requires a clear vision of the destination and the ability to inspire others and serve as a role-model for embracing possibilities.

How exactly does one become a big yellow hat leader? The first step . . . is to be curious.

The Seventh Day

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Woman Resting In Hammock

“ . . . on the seventh day he rested from all his work.” — Genesis, 2:2.

In case any of you over-achiever types need a reminder, God rested on the seventh day. And He’s God! We . . . are not. How many days has it been since you rested?

Leaving work only to start on your 47-item to-do list at home does not count. Laundry, grocery shopping, changing the oil in the car, running the kids . . . these things are not resting. They may be a necessary part of your life, but resting they are not. Granted, resting looks different for different people. For some, it is settling in with a good book. For others rest and renewal comes from a walk through the woods, an afternoon spent with family and friends, losing yourself in a hobby, time spent in reflection, or actually taking a nap!

In her book Thrive Arianna Huffington noted that what we highlight in someone’s eulogy is very different than what we as a society define as success. It’s no wonder that burnout is reaching epic proportions. Too many people are giving up those things that are most meaningful, restful and renewing to them, to reach higher and work harder on the road to some modern version of success. Maybe the best antidote to burnout is a seventh day.

In actuality, a “seventh day” doesn’t have to be a whole day . . . and you certainly don’t have to wait a week to benefit from it! A ten-minute walk outside can do wonders for your sense of energy and peace of mind. Close your eyes and savor a piece of dark chocolate. Stop to enjoy a sunset. Turn off the computer, the phone, the TV and take a few moments to connect . . . to rest.

Don’t think you have time? (After all, a leader’s work is never done, right?) Let’s take a moment to consider the return on investment for a seventh day. Better decisions, more creativity, increased patience, and the simple fact that you get to enjoy life more . . . hmmm . . . seems like a worthwhile investment to me! Yes, I know, when you are in the midst of the tempest it is sometimes difficult a) to recognize how much you need a seventh day, and b) to find a way to work it into the rush and whirl of your life. But hey, you’re a leader . . . you can figure this one out!

As Ms. Huffington notes, maybe a first step is to start each day by asking yourself not what you have to do that day, but rather what kind of life do you want to live. Sort of shakes up the priorities a bit, huh? And I’d be willing to bet, in the life you want to live, you’ll find the time for a seventh day.

The Inside Job of Leadership

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Vocation

I’m a reader, and occasionally I read a book whose truth resonates so deeply with me — with nuggets of insight so profound — that I return to it time and again. One such book is Let Your Life Speak, Listening for the Voice of Vocation, by Parker Palmer. It is a small book, barely over 100 pages. Mine is now yellowed from age and use, with colorful flags waiving at me each time I pick it up. (It pains me to mark in books, so I flag passages I want to return to with self-stick tabs.)

This book reminds me that, while leadership skills are important and something we need to continue to develop, skills only scratch the surface of what it takes to be a great leader. Assuming that leadership is your vocation (or it could be teaching, or theater, or horses), consider some of Palmer’s thoughts on the topic. “Vocation does not mean a goal that I pursue. It means a calling that I hear.” . . . “Vocation does not come from a voice ‘out there’ calling me to become something I am not. It comes from a voice ‘in here’ calling me to be the person I was born to be, to fulfill the original selfhood given me at birth by God.” And taking the concept a step further, “True vocation joins self and service, as Frederick Buechner asserts when he defines vocation as ‘the place where your deep gladness meets the world’s deep need.’” .

Throughout the book, Palmer seems to capture concepts that ring true but are a challenge to articulate, such as “Vocation at it’s deepest level is, ‘This is something I can’t not do, for reasons I’m unable to explain to anyone else and don’t fully understand myself but that are nonetheless compelling.’”  Truly, have you ever tried to explain to someone exactly why you feel compelled to take on, often thankless, leadership responsibilities that frequently leave you to make decisions between a rock and the hard place? No matter how many people caution about the challenging years ahead and the volatile environment you work in, you still feel that inner push that this is what you are supposed to do. Yes, it takes mastery of leadership skills to be successful, but without that inner push, that drive to go beyond what is reasonable to reach what is possible, it is unlikely you will be able to lead your organization to reach it’s full potential.

Finding, and feeding, your vocation is an inside job. You have to listen, and yes sometimes argue and wrestle, with the inner voice leading you down a path that, on the surface and to others, may seem a bit misguided. In fact, learning to listen to, and trust, that inner voice, may be the most important leadership skill of all.

One final thought from Mr. Palmer, “Before you tell your life what you intend to do with it, listen for what it intends to do with you. Before you tell your life what truths and values you have decided to live up to, let your life tell you what truths you embody, and what values you represent.”

It’s all there inside you. All you have to do is let your life speak.